Our Complex Needs team support people with additional communication, health, or positive behaviour needs, when joining a group activity or community support.
We support people with complex needs to make their wants and needs known by listening to both their verbal and non-verbal feedback and working in partnership with their families and carers, and other service providers.
To ensure we meet the needs of individuals, we use a number of communication aids, including Picture Exchange Communication Systems.
We aim to work with people to develop person-centred support plans, which focus on the things that are important to them.
Our Complex Needs team runs three services, outlined below:
Complex Needs Hub
Our Complex Needs Hub provides the opportunity for people (16+) with additional support needs to develop their life skills, take part in therapeutic activities and access services within their community. To enable individuals to take in these activities, we can provide one-to-one or two-to-one support.
These services are based in an adapted space at our Margate Hub at 132 Northdown Road. Our Complex Needs services are available for people with funded support and also for those that wish to fund themselves. Referrals must be discussed with your Care Manager.
For more information on our Complex Needs services call Ange Brown on 07478 075593 or 01843 808 964 or email info@eastkentmencap.co.uk
Complex Needs SIS (Supporting Independence Service)
Our Complex Needs SIS Service supports people with complex needs of all ages in their homes and in the community.
For more information on our Complex Needs Community Support services call Sophie Bell on 07360 005472 or 01843 808 964 or email info@eastkentmencap.co.uk
Complex Needs Saturday Children & Youth Clubs
Our Complex Needs Saturday Children & Youth Clubs provide opportunities for children and youth people with complex needs aged 8 - 19 years.
For more information on our Complex Needs services call Ange Brown on 07478 075593 or 01843 808 964 or email info@eastkentmencap.co.uk